1. Detailed Description of Goods and/or Services
Siyazuza Shuttles EM is a business in the transport and tourism industry that offers shuttle services and guided tours.
2. Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 7 days. Your booking confirmation will be sent via email.
3. Online Payment Restriction
The online payment offering on this website is available to anyone paying via Visa or Mastercard with funds settled in ZAR.
4. Returns and Refunds Policy
The provision of goods and services by Siyazuza Shuttles EM is subject to availability. In cases of cancellation, Siyazuza Shuttles EM will refund the client in full within 30 days of notice of cancelation in writing.. Cancellation of confirmed booking by the client will attract a 5% administration fee. No refund for any cancellation within 24 hours of confirmed booking.
5. Customer Privacy Policy
Siyazuza Shuttles EM shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “Personal Information” shall be defined as detailed in the Protection of Personal Information Act 4 of 2013 (POPIA). See also Privacy Policy
6. Payment Options Accepted
Payment may be made via Visa, MasterCard, Diners, or American Express cards. You may also pay by bank transfer into the Siyazuza Shuttles EM bank account, the details of which will be provided on request.
7. Card Acquiring and Security
Card transactions will be acquired for Siyazuza Shuttles EM via Payfast by Network. Payfast uses Secure Socket Layer 3 (SSL3) encryption. No card details are stored on this website.
8. Customer Details Separate from Card Details
Siyazuza Shuttles EM stores customer details separately from card details. Customers enter card details on the Payfast by Network secure site.
9. Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).
10. Responsibility
Siyazuza Shuttles EM takes responsibility for all aspects relating to the transaction. This includes sale of goods and services, customer service, dispute resolution, and delivery.
11. Country of Domicile
The laws of South Africa govern this website. Siyazuza Shuttles EM chooses 240 Louis Both avenue, Orange Grove, 2192 as its domicilium citandi et executandi for all purposes under this agreement.
12. Variation
Siyazuza Shuttles EM may change this agreement or any part thereof at any time without notice.
13. Company Information
This website is run by Siyazuza Shuttles EM.
- Registration Number: 2025/977654/07
- Physical Address: 240 Louis Botha avenue, Orange Grove, ,2192
- Email: info@siyazuzaem-shuttles.co.za
- Telephone: +27100112302